Policies & Procedures

(A complete set of Policies and Procedures for the Volunteer Program will be provided upon request.)

Supervision & Complaints, Suggestions, Concerns

Volunteers are responsible to the Program Director or another designated staff or volunteer leader. MedASH appreciates your time and energy and wants you to enjoy your volunteer experience. Please feel free to see the Program Director at any time should you have difficulties with tasks or aspects of your volunteer placement. MedASH wants you to feel like a part of our team and would appreciate any comments or suggestions you may have.

Time Commitments & Attendance

Please be sure to advise the Program Director, farmer, or volunteer leader of other time commitments and the days you are available to work (if applicable). Should you be unable to come in on one of your scheduled days we ask that you let the Program Director, farmer, or volunteer leader know as far enough in advance as possible. On the days you are in the office it is your responsibility to complete the volunteer sign-in sheet on the volunteer bulletin board. Anytime you work on an assignment, please record the hours you have donated on a timesheet (see enclosed for sample). If you are working elsewhere on an assignment, please record the number of hours you are spending on your project in the Action Plan sheet in this handbook.

Reference Checks

MedASH reserves the right to do reference checks on all new volunteers. MedASH also may require a criminal records check, especially for the education program volunteers. Should you require a letter of reference for the work you have done, please speak to the Program Director and s/he will be able to assist you further.

MedASH Recognition

Volunteer appreciation and recognition comes in various forms. MedASH feels it is best to develop a relationship with each volunteer, determine what type of appreciation and recognition is valued by the volunteer, then try to accomplish that wherever possible and within the means of the organization. Some types of recognition and appreciation include:

• Informal verbal appreciation from the staff
• Formal verbal recognition at meetings or events
• Recognition in print in the newsletter and website
• Letters of reference for jobs well done
• Promotion to " mentor " new volunteers
• Outings and get-togethers to celebrate accomplishments
• Specialized training, at the discretion of the Program Director and Executive Director
• Notes and thank you cards of thank-you
• Thank you gifts (pins, hats, etc)

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